Contact Us

We'd love to hear from you. Reach out to us with any questions or feedback.

Email Us

We'll respond as soon as possible

prizmaticdispensary@gmail.com
Visit Us

Our office location

AU

Send us a message

Our Office Hours

Monday - Friday

9:00 AM - 5:00 PM

Saturday

10:00 AM - 2:00 PM

Sunday

Closed

Get in Touch

Have questions about our products or need assistance? Our team is here to help you with any inquiries.

We typically respond to all inquiries within 24 hours during business days.

Shipping Information

Standard Shipping

Free standard shipping on all orders over $50. Delivery within 3-5 business days.

Express Shipping

$9.99 for next business day delivery. Order before 2 PM for same-day dispatch.

International Shipping

Available to most countries. Delivery times vary by destination. Additional fees may apply.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using our tracking system.

Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy for all items in their original condition. Please contact our support team to initiate a return.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination.

How can I contact customer service?

Our customer service team is available via email at support@prismaticjourney.com or by phone at +1 (234) 567-890 during business hours.